Health food products have been around for a long time. However only recently
has the market for them grown so much. By catering to the changing needs
of their customers health food companies are in effect serving a highly
lucrative market. But in order to do this health products must first be
able to appeal to the desires, interest and attitudes of a select group
of people, the health food store customers.
Health food companies know that the typical health food store customer is
usually a health conscious or athletically inclined person. Therefore, many
health food companies appeal to the desires, interest and attitudes of the
typical health food store customer by labeling their products with special
words/phrases, listing their ingredients, and by using before and after
photographs.
On many health food products words such as "organic" or "all
natural" commonly appear in bold print. Obviously these words are a
magnet for health conscious and athletic individuals. By using these words
in their labels the health food products are appealing to the customers
desire for healthier substances. Take for example the snack products in
the health food store. I have observed that they often have some kind of
display case around them. Words and phrases such as "made from 100%
all natural ingredients", and "purely organic" often tend
to stand out more than the products name. Thus, they clearly catch the customers
interest simply by using these key words.
Many health food products make rather extraordinary claims about what they
can do for you on their labels. Claims such as being able to lose weight
"overnight" and "guaranteed to make you feel great"
appeal to the typical health food store customers attitude of becoming healthier.
Many of the health food products that I observed used quotes from people
supposedly "right down the street" in your own neighborhood to
gain the interest of the customer. An example was on a box of Dexitrim.
Printed of the side of the box were quotes from people like Sally Hanzek
of Waying, North Dakota and the Johnson's of Pound, Wisconsin who had "contributed"
quotes like "After using it[Dexitrim] for only two days the pounds
began to just drop off." And while the product offers no way for the
customer to check with these people and verify success nevertheless these
quotes help provide a basis for the claims health food products use to gain
the interest of customers.
Another method by which health food products substantiate their claims and
also appeal to the customers desire for a safe, reliable, and an effective
product is to cite professional recommendations. This is particularly true
of many vitamin and mineral supplements available at health food stores.
Usually labeled with the terms "Doctor Approved", "Doctor
Recommended", or "A leading consumer reports recommends..."
these health food products are in effect attempting to justify their usefulness
and fulfill a key desire of the health conscious or athletically inclined
customer.
Listing the ingredients of a health food products is another major way of
appealing to the desires, interest, and attitudes of the typical health
store customer. On virtually all of the products that I observed either
all of the ingredients or at least the major ones were listed on the front
of the product. Knowing that the majority of health food store customers
will read the ingredients and base their judgment of the products contents,
health food products are specifically labeled in a way so as to immediately
gain the interest of the customer.
The final method that I observed of how health food products cater to the
desires, interest, and attitudes of the typical health food store customer
is by using before and after pictures to actually show what the product
can do for the customer. By using these visual images health food products
are providing "concrete" evidence to customers that the is product
proven to work and that without it they may end up like the people in the
"before" side of the picture.
Health food products such as weight loss supplements and dietary plans very
often use before and after pictures as a way of showing how much weight
the product could help the customer to lose. Obviously appealing to the
health conscious or athletically inclined persons desire to maintain a near
perfect weight, these health food products use before and after pictures
to convey the message that if they can help some one like Sandra Hunt of
Wayward, Massachusetts to lose 35 pounds than they can surely help the customer
lose just a few pounds. In addition these before and after pictures are
used to reinforce the idea of how socially undesirable it is to be overweight
by only using photographs of people who have loss a great deal of weight,
thus catering to the attitude of the typical health store customer to always
try to be as healthy as possible.
Health food companies continue to cater to the desires, interest, and attitudes
of health conscious and athletically inclined people by labeling their products
in special ways. By using special words and phrases health food products
are appealing to the customers desire for healthier substances. By making
special and extraordinary claims a health food product appeals to the customers
attitude of becoming healthier. And by using before and after pictures of
people who have supposedly tried and had success with a product, health
food products appeal to the customers desire and interest to maintain a
nearly prefect healthy condition. In labeling their products to appeal to
the desires interest and attitudes of the typical health food store customer,
health food companies and store will continue to cash in on one of the most
profitably and growing market today.